Appointments & Questions

720.789.7000
New Clients Welcome!

Hospital Policies

Our goal at 5280 Veterinary Care is to create a positive experience for both our animal patients and human clients. We know that your time is important to you, so we want to do our part in managing our practice to effectively reduce wait times and keep appointments punctual, while also being able to accommodate the greatest amount of clients. This is why we have certain hospital procedures in place, to better serve your pets with client-focused and stress-free visits.

Appointment Policy

We coordinate pre-scheduled appointments for our day-to-day operations, including wellness exams.

Of course, despite our best intentions, not everything can be scheduled—like emergency cases. Please understand that emergencies are unpredictable and may require our doctors’ immediate attention, in which case we ask for your understanding. We would offer your pet the same vital and timely care, if ever needed.

If your pet has a medical emergency while we are open, we will treat your pet immediately. Please do try and give us a call on your way to our facility so we are best prepared. If we are closed, please seek care at the emergency location nearest you.

Arrival Procedures

We request that when pets are brought into their appointments, they are properly restrained. This can either be with a leash or harness or with a crate. Despite how well-behaved an individual pet may be, it is in the best interest of all parties involved for them to be under control at all times.

If you suspect your pet may have an infectious disease like kennel cough or parvovirus, please let us know in advance when scheduling your appointment. This way we can make special arrangements to protect our other clients from contracting the malady.

Please arrive as close to your scheduled appointment time as possible. Since we schedule the majority of our appointments in advance, we may need to reschedule your appointment if you arrive more than 10 minutes past your scheduled time.

New Clients

If you are thinking about becoming a new client at 5280 Veterinary Care, we encourage you to give us a call to ask any questions or schedule an appointment at 720-789-7000.  Consider yourself and your best furry friend to be welcomed with open arms!

Payment Policy

In order for us to provide top-of-the-line care for our patients in our technologically advanced facility, we must insist that all payments are made in full at the time of your pet’s appointment.  

We are happy to assist you with budgeting by providing costs estimates prior to the appointment.

For payment, we can accept cash, checks (processed electronically), Visa, Mastercard, American Express, Discover, and CareCredit.

Referrals

Our staff is experienced and equipped to handle a wide variety of veterinary areas. However, if your pet does need the help of a specialist, we will provide you with an excellent referral to another trusted team. Following treatment with the referred specialist, your pet’s care will always continue here at 5280 Veterinary Care.

Prescription Refills

Our facility is fully stocked with a large variety of prescription medication refills and prescription diets. To pick up a prescription refill for your pet, please call us at 720-789-7000. Please allow 24-48 hours notice for refills. 

Prescription Diets

Some pet’s treatment plans call for specialized diets. Our doctors are here to make recommendations as well as prescribe a wide range of food for a variety of health concerns.